{"id":179,"date":"2020-06-23T23:25:10","date_gmt":"2020-06-23T23:25:10","guid":{"rendered":"https:\/\/www.issamtype.com\/?page_id=179"},"modified":"2023-07-09T22:28:31","modified_gmt":"2023-07-09T22:28:31","slug":"help","status":"publish","type":"page","link":"https:\/\/www.issamtype.com\/help\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"\t<section class=\"section faqpage\" id=\"section_1129699150\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<h1 style=\"text-align: center;\"><span style=\"font-size: 120%;\">Help &amp; Support<\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 115%;\">Frequently Asked Questions Answered\u00a0<\/span><\/p>\n<div class=\"row\"  id=\"row-1696699069\">\n\n\t<div id=\"col-1588976157\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row align-center\"  id=\"row-294163744\">\n\n\t<div id=\"col-1539606692\" class=\"col medium-10 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3349703736\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3349703736-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-download-my-purchase?\" aria-expanded=\"false\" aria-controls=\"accordion-3349703736-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I download my purchase?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3349703736-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3349703736-label\" >\n\t\t\t\n<p>You can download your files via the \u201c<a href=\"https:\/\/www.issamtype.com\/account\/orders\/\">Orders<\/a>\u201d or \u201c<a href=\"https:\/\/www.issamtype.com\/account\/downloads\/\">Downloads<\/a>\u201d section of your Account page.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3696286013\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3696286013-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-i-can-pay-with-credit-card\/debit-card-through-paypal-without-creating-a-paypal-account?\" aria-expanded=\"false\" aria-controls=\"accordion-3696286013-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How I can pay with credit card\/debit card through paypal without creating a paypal account?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3696286013-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3696286013-label\" >\n\t\t\t\n<p>Don\u2019t have a PayPal account or don\u2019t want to create a PayPal account? No problem, you can pay with credit card\/debit card through PayPal WITHOUT creating a PayPal account!<\/p>\n<p>When you&#8217;re ready to check out, go to your cart.<br \/>\nChoose PayPal as your payment method and click on Check out with PayPal button.<br \/>\nOnce You&#8217;re Redirected to PayPal<br \/>\n1. Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit card.<br \/>\n2. You&#8217;ll then be prompted to fill in your billing and credit card information.<br \/>\n3. You&#8217;ll need to enter your email address so PayPal can send you a receipt.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-129005062\" class=\"accordion-item\">\n\t\t<a id=\"accordion-129005062-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-if-i-need-to-cancel-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-129005062-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What if I need to cancel my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-129005062-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-129005062-label\" >\n\t\t\t\n<p>We don\u2019t technically offer returns, exchanges, or cancellations since our products are digital !<br \/>\nBut please contact me if you have any problems with your order.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1030972679\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1030972679-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-issue-refunds?\" aria-expanded=\"false\" aria-controls=\"accordion-1030972679-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do you issue refunds?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1030972679-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1030972679-label\" >\n\t\t\t\n<p>Due to the digital nature of this product, we don&#8217;t offer refunds for downloaded products. But please contact me if you have any problems with your order<\/p>\n<p>We\u2019ll do everything we can to make sure you have a memorable experience when you use our products. Please make sure before purchasing that your machine is compatible.<\/p>\n<p>If you lose your file, you may\u00a0contact us for a replacement, please make sure you have your order number to receive replacement file.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1539606692 > .col-inner {\n  padding: 0px 10px 0px 10px;\n  margin: 30px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1972869255\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h2>Still have a question?<\/h2>\n<p>Please contact us for more information.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f170-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/179#wpcf7-f170-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"170\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f170-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form-flat\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Message\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Send Message\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1972869255 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  border-radius: 5px;\n}\n@media (min-width:550px) {\n  #col-1972869255 > .col-inner {\n    padding: 20px 20px 20px 20px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1129699150 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/pages\/179"}],"collection":[{"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":1,"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":1841,"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/pages\/179\/revisions\/1841"}],"wp:attachment":[{"href":"https:\/\/www.issamtype.com\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}